Here’s how you can file Aadhaar related complaints online

Aadhaar has become one of the most important identity documents and it is mandatory for every citizen to have one. In case you are facing an issue at Aadhaar enrolment centre regarding your Aadhaar updation or if you have applied for Aadhaar but haven’t received it, you can file a complaint online through Unique Identification Authority of India (UIDAI) website.


In order to file the complaint, you need your enrollment ID, However, if the complaint is related to Aadhaar operator and/or enrolment agency, you don’t have to mandatorily provide your enrolment ID while filing the complaint. If you are filing the complaint regarding non-generation of Aadhaar, you need to provide the enrolment ID on the website.

Here’s how you can file Aadhaar related complaints online:

Step 1: Visit and select ‘Contact & Support’ tab.

Step 2: Click on ‘File a complaint’ option.

Step 3: A new webpage will open. Enter the details as required – 28 digit enrolment ID, name, mobile number and email ID. Enter your postal code and select your village/town/city.

Step 4: Select the type of complaint and category of complaint from the drop-down menu. You will also be asked to provide your concern. Enter the captcha code and click on submit.

Note that if you have any other complaint, then you can call on the toll-free number 1947 or send an email at

UIDAI’s website also provides you with the option of checking the status of your complaint. In order to check the status just visit UIDAI website and under the ‘Contact and Support’ tab, select ‘Check Complaint Status’. Enter the complaint ID generated when you submitted the complaint and enter the captcha code. Click on ‘Check Status’ and the status of your complaint will be displayed on the website.

It is worth mentioning that a person has to visit the Aadhaar card update centre for a fresh enrolment for Aadhaar card for self or for any family member, for the modification of name, address, date of birth, gender, mobile number, email. Children having Aadhaar card attained the age of 15 years are also required to visit the Aadhaar update centre to update biometric details including fingerprints, iris & photograph along with valid address proof documents…Read more>>